Privacy Policy
At Hotelib, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and booking services.
1. Information We Collect
- Personal Information: Name, email address, phone number, billing address, and payment details when you make a booking or contact us.
- Booking Details: Check-in/check-out dates, room preferences, and special requests.
- Technical Information: IP address, browser type, device data, and browsing behavior through cookies and analytics tools.
2. How We Use Your Information
- To process and confirm your hotel bookings
- To provide customer support and respond to inquiries
- To send booking confirmations, updates, and promotional offers (with your consent)
- To improve website functionality and user experience
3. Sharing of Information
We do not sell your personal data. We may share your information with:
- Trusted hotel partners to fulfill your reservation
- To provide customer support and respond to inquiries
- Payment processors for secure transactions
- Legal authorities if required by law
4. Data Security
We use industry-standard encryption and secure servers to protect your data. Only authorized personnel have access to your information.
5. Your Rights
You have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise your rights, contact us at privacy@hotelib.com
6. Cookies
We use cookies to enhance your browsing experience and show relevant offers. You can manage your cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing your information.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
